Case Study: Delaware North Achieves Real-Time Data Access with Fiorano ESB

Delaware North gives Hospitality a New Benchmark

Delaware North, one of the world’s largest hospitality and food service companies, struggled with costly custom point-to-point integrations, batch data processing, and limited real-time access to information across more than 40 global locations. To improve agility and deliver better insights to clients, Delaware North evaluated a new integration approach with Fiorano Software, using the Fiorano ESB platform as its distributed integration backbone.

Fiorano Software implemented a service-oriented integration layer that aggregates and distributes data from disparate applications, automates scheduled data jobs, and exposes internal data through REST services for on-demand lookup, enrichment, and transformation. The result was faster access to near-real-time analytics, improved business intelligence, and greater operational efficiency; Delaware North also reported that new business flows can be implemented 50% faster, with better scalability, lower development costs, and quicker decision-making.

Delaware North

Scott Mercer

Manager - Service-Oriented Architecture (SOA) Solutions Team