Case Study: Parallon Business Solutions streamlines healthcare revenue cycle workflows with Finvi's Artiva HC software

Parallon’s Business Performance Group Consolidates Healthcare Operations to Shared Service Centers with Artiva HC™ Software

Parallon Business Solutions, a leading provider of healthcare business and operational services, faced the challenge of scaling its revenue cycle operations to support rapid growth while reducing reliance on inefficient manual processes. To achieve greater automation and workflow efficiency, Parallon selected the Artiva HC™ system from vendor Finvi (formerly Ontario Systems).

The solution implemented by Finvi provided a dynamic, event-driven workflow engine that automated operational processes and supported Parallon's new Shared Service Center model. This allowed the company to consolidate operations, eliminate redundant bolt-on systems, and ensure accounts were worked at the right time. The vendor Finvi was credited for its supportive partnership and flexible application, which were key to driving Parallon's continued success and providing a competitive advantage in the marketplace.

Parallon Business Solutions

Chris Veres

AVP of AR Core Services