Case Study: GetixHealth achieves 60% claim follow-up efficiency gains with Finvi

GetixHealth increases claim follow-up efficiency by 60% with Finvi

GetixHealth, a leading provider of revenue cycle management services, faced challenges with a lack of visibility into insurance claims and account representative productivity. Without real-time performance data, their team leaders could not verify or improve upon the average of five accounts worked per hour. GetixHealth sought a solution from Finvi to address these operational inefficiencies.

Finvi implemented its Artiva product suite, which provided real-time tracking of account representative activity. This solution delivered immediate results, increasing the average number of accounts worked per hour from five to eight and boosting claim follow-up efficiency by 60%. According to Finvi, the new system also allowed for better performance management and monitoring of remote staff.

GetixHealth