Case Study: GetixHealth achieves 60% faster claim follow-up with Finvi Artiva Magnify

GetixHealth Boosts Claim Follow-up Efficiency by 60% With the Artiva Magnify™ Solution

GetixHealth, a provider of revenue cycle management services, faced challenges with a lack of visibility into its insurance claims collectors' productivity and inefficient processes, including long payer hold times. To address this, the company worked with vendor Finvi and implemented its Artiva Magnify solution to gain real-time insights and streamline operations.

Finvi's solution included features like Insurance Hold Manager to drastically reduce hold times and Look Ahead to present the next priority claims. This implementation led to an immediate 60% increase in efficiency, raising the number of accounts worked per hour from five to eight. It also provided GetixHealth with the real-time performance data needed to effectively manage its team.

GetixHealth

Kimberlee Smallwood

Site Director