Case Study: Georgia State University improves receivables management with Finvi RevQ

Georgia State University - Customer Case Study

Georgia State University, a leading urban research institution, faced a challenge in managing its $5 million student receivables portfolio for over 30,000 students with a completely manual process. They lacked metrics and a formal billing system, which hindered their collections effectiveness. To address this, they implemented the RevQ solution from vendor Finvi to automate and streamline their operations.

Finvi's RevQ system provided Georgia State with a systematic workflow and reporting capabilities, replacing their guesswork with concrete data. The solution enabled targeted communication with students, which helped the university retain students who might otherwise have been dropped from enrollment. Most importantly, it allowed the school to manage its fiduciary responsibility while maintaining a positive relationship with its student community.

Georgia State University

Charmaine Daniels

Director of Student Accounts