Case Study: a small and medium-sized company achieves faster, automated SME lending with fintus

Small and Medium-Sized Company - Customer Case Study

The customer, a small and medium-sized company, faced a cumbersome and lengthy traditional loan application process, which was opaque and involved significant paperwork. This frustrated their need for quick liquidity and presented a low-priority, unprofitable challenge for their financial institution. fintus implemented its low-code fintus Suite to automate and digitize the entire commercial lending process.

The fintus solution enabled a fully digital application, automated credit scoring with AI-based document analysis via finted, and efficient communication through a SelfService portal. This allowed for same-day credit decisions, reducing manual processing effort by up to 80%. The result was that up to 90% of applications could be automated, significantly increasing efficiency and customer satisfaction for the bank serving the SME.