Case Study: Illinois Tool Works achieves $1M T&E VAT savings across 33 countries with Fintua

Illinois Tool Works - Customer Case Study

Illinois Tool Works (ITW), a Fortune 500 industrial manufacturer with 50,000+ employees based in Glenview, Illinois, faced a complex, global challenge reclaiming travel-and-expense (T&E) VAT across multiple jurisdictions. To reduce manual effort and increase recoveries, Illinois Tool Works engaged Fintua to tackle T&E VAT reclaim and integrate that capability with their Concur-based travel program.

Fintua implemented an automated, low-touch VAT reclaim solution across ITW’s travel footprint in 33 countries, streamlining compliance and reporting and improving visibility into T&E tax recoveries. The Fintua-led program delivered measurable impact — approximately $1 million recovered in VAT — while simplifying processes and driving higher-value returns from ITW’s global travel spend.

Illinois Tool Works