Case Study: Symantec achieves over $500,000 in VAT refunds with Fintua

How Symantec Recovered Over $500,000 in Vat

Symantec, a Fortune 500 software company, faced low VAT recovery from domestic T&E due to a high rate of rejected claims driven by invoice incompliance and complex, multi-country tax rules. To address language, time-zone and currency complexity and to quantify their reclaim opportunity, Symantec engaged Fintua for a full VAT recovery service.

Fintua conducted a comprehensive VAT reclaim analysis and remote invoice auditing via SAP Concur—using Sprinter analysis to identify eligible transactions, correcting incompliant invoices with suppliers, and retrieving missing invoices—while a single Key Account Manager minimized Symantec’s touch points. As a result, Fintua helped Symantec recover over $500,000 and materially increased their VAT refunds.

Symantec

Sylwia Lobodziec

Senior Manager