Case Study: University of Washington Medical Center cuts denial rates by more than 50% with FinThrive Claims Manager

University of Washington Medical Center cuts denial rates by more than 50% with FinThrive

The University of Washington Medical Center (UWMC) sought to overhaul its claims management to decrease a high denial rate stemming from eligibility errors, streamline disjointed internal processes, and achieve better integration with its Epic EHR system. To address these challenges, UWMC partnered with FinThrive and implemented its Claims Manager solution.

By deploying FinThrive Claims Manager, the medical center gained automated issue resolution, integration with patient accounting systems, and improved management of unbilled claims. The results were significant: FinThrive helped UWMC reduce its denial rate by more than 50%, improve its clean claim rate from 84% to 92%, and cut the average days from claim to export by 33%.

University of Washington Medical Center