Case Study: Tift Regional Medical Center achieves 139% ROI increase with FinThrive Patient Payment Estimator

Tift Regional Medical Center boosts ROI 139% in four months with FinThrive

Tift Regional Medical Center, a not-for-profit regional referral center, faced challenges with its revenue cycle after a system conversion in 2018. They sought to reduce denials, improve cash collections, and reduce A/R days. Their issues included a convoluted charge process, an increasing number of A/R days, and a high payer mismatch rate. To address this, they turned to FinThrive and its Patient Payment Estimator service.

FinThrive's solution provided payment transparency for patients, empowering them to make knowledgeable decisions and accelerating cash collection. The implementation delivered significant results, including a 139% increase in overall ROI in just four months. Furthermore, the payer mismatch rate dropped by 20% within one year. FinThrive's tool was highly utilized, generating 94% of all estimates for scheduled services.

Tift Regional Medical Center