Case Study: Southeastern Health Network achieves 97% clean claim rate with FinThrive

Southeastern Health Network raises clean claim rate to 97% with FinThrive

Southeastern Health Network, a major health system with over 90 hospitals and medical centers, faced challenges in identifying the root causes of billing errors and lacked the visibility to analyze performance gaps. This hindered their ability to address outstanding claims and improve their revenue cycle. To tackle this, they partnered with FinThrive and implemented its Claims Analyzer solution.

FinThrive collaborated with Southeastern Health Network to review data and make strategic adjustments, identifying lost revenue and payer trends. This solution enabled the health network to decrease its unbilled volume by 88% and reduce unbilled dollars from $27.4 million to $6 million. Most significantly, FinThrive helped Southeastern Health Network achieve a 97% clean claims rate within 12 months, a major improvement from their previous rate of 88%.