Case Study: Roosevelt General Health improves clean claim rates with FinThrive Claims Management

Roosevelt General Health boosts clean claim rate 23% with FinThrive

Roosevelt General Health, a non-profit hospital in rural New Mexico, struggled with fragmented billing across multiple EHR systems, leading to inefficient claims processing, a low clean claim rate, and significant manual work. To consolidate onto a single EHR, they partnered with FinThrive for a claims management solution to integrate seamlessly and clarify the error resolution process.

FinThrive implemented a solution featuring clear rejection descriptions, bridge routines to reduce errors, and seamless EHR integration. This resulted in a 23% increase in their clean claim rate, an average monthly saving of 1400 labor hours, and a 5-day reduction in accounts receivable. The vendor's support and training enabled Roosevelt General Health's billing staff to resolve issues quickly, dramatically streamlining their workflow.

Roosevelt General Health