Case Study: Palomar Health improves claims management with FinThrive

Palomar Health boosts clean claim rate to 87% with FinThrive

Palomar Health, the largest public healthcare district in California, faced significant inefficiencies with its previous claims management vendor. The issues included poor integration with their Oracle Health EHR system, a lack of robust data analytics that required costly third-party tools, and high operational costs due to manual processes. They needed a unified and cost-effective solution, which led them to implement the Claims Manager service from FinThrive.

FinThrive's solution integrated seamlessly with Palomar Health's EHR, eliminating the need for third-party analytical tools and automating repetitive tasks. This implementation delivered substantial results for the customer: the clean claim rate increased from 82% to 87%, the rejection rate was reduced from 6% to 3.5%, and the health system saved thousands of dollars. According to their Revenue Cycle Manager, FinThrive simplified their claims management process and transformed their revenue cycle operations.

Palomar Health