Case Study: McCurtain Memorial Hospital cuts weekly verification time by 30 hours with FinThrive Real-Time Insurance Discovery

McCurtain Memorial Hospital cuts weekly verification time by 30 hours with FinThrive

McCurtain Memorial Hospital, a 25-bed critical access hospital, faced significant financial and operational challenges due to its time-consuming manual process for verifying patient insurance. Using multiple platforms led to inefficiencies and errors, a critical issue given the region's large tourist population. To resolve this, the hospital turned to FinThrive and its Real-Time Insurance Discover service.

FinThrive's solution quickly verifies payer details in seconds, accessing a vast database of payers. This implementation saved the hospital 30 hours per week on verification tasks, identified coverage with an 83% accuracy rate, and cut denial response time by 30-45 days. The results from FinThrive provided McCurtain Memorial with greater operational efficiency and allowed staff to focus more on patient care.

McCurtain Memorial Hospital

Cole Jackson

M.H.A., Director of Revenue Cycle