Case Study: Lawrence General Hospital improves claims management with FinThrive

Lawrence General Hospital improves clean claim rate to 84.4% with FinThrive

Lawrence General Hospital, a private not-for-profit hospital, faced significant challenges after a cyberattack on their previous claims management vendor. This forced them to seek a new solution to resume processing claims and sync with their MEDITECH EHR system. Their prior system was difficult to use even with extra training, had confusing claim edits, and was supported by poor customer service, leading them to engage FinThrive.

FinThrive implemented a user-friendly claims management solution that required minimal training. The platform featured reliable claim edits, easy reporting, and was backed by a knowledgeable customer service team. As a result, Lawrence General Hospital saw a measurable improvement: their clean claim rate rose from 79.9% to 84.4%, the average rejection rate was reduced by 59%, and claim processing time decreased by 56%. FinThrive provided a robust and effective revenue management solution.

Lawrence General Hospital