Case Study: Community Technology Cooperative reduces claim errors and accelerates reimbursements with FinThrive

Community Technology Cooperative cuts outstanding claims by $1.5M with FinThrive

Community Technology Cooperative (CTC), a nonprofit serving 13 Massachusetts-based Federally Qualified Health Centers, faced fragmented revenue cycle operations with high claim denials, payment delays, and a lack of standardized insights. To address this after implementing a unified EHR, CTC partnered with FinThrive for its revenue cycle technology, seeking to optimize claims management and reimbursement.

FinThrive implemented a solution featuring optimized claims submission, denial prevention, and more accurate eligibility verification with RTE. This resulted in a $1.5 million reduction in outstanding claims, a 16.5-day decrease in accounts receivable, and over $300,000 in reduced claim errors, significantly strengthening CTC's network-wide financial performance.

Community Technology Cooperative (ctc)