Case Study: 200-Bed Community Hospital recovers $1.9M in Medicare Bad Debt reimbursement with FinThrive

200-Bed Community Hospital recovers $1.9M in under 60 days with FinThrive

A 200-bed community hospital was facing a significant challenge with its Medicare Bad Debt (MBD) reimbursement process. Its internal method for verifying patient eligibility and tracking payments for over 15,500 annual inpatients was complex and manual, often resulting in incomplete data collection and a time-consuming audit documentation process. To address this, the hospital partnered with FinThrive and implemented its Cost Reports Manager solution.

FinThrive's solution automatically screened every patient account to identify bad debt reimbursement opportunities by comparing data feeds to the hospital’s own transaction information. This process identified eligible charity, crossover, and self-pay bad debt accounts. As a result of implementing FinThrive, the hospital recovered $1.9 million in Medicare Bad Debt reimbursement in under 60 days and successfully reconciled 100% of the account balances that qualified for write-off.