Case Study: Pluxee France improves online payments and collections with Fintecture

Pluxee France - Customer Case Study

Pluxee France, a global leader in employee benefits, faced challenges with inefficient B2B payments and the labor-intensive collection of numerous small-value invoices from its many small business clients. They sought a solution that could immediately validate payments without processing delays while streamlining their collections process. To address this, they implemented Fintecture’s Immediate Transfer service.

By integrating Fintecture’s payment initiation for online orders and embedding payment links in collection reminders, Pluxee automated its payment confirmation and cash allocation. This provided an improved customer experience and significant internal efficiency gains. The solution resulted in a 48-hour reduction in order processing time and enabled collection teams to see payments arrive within minutes of sending a reminder, greatly improving cash flow forecasting and recovery rates for their finance department.

Pluxee France

Manuel Dos Santos

Credit Manager