Case Study: Domomat achieves +16% new business customers with Fintecture

Domomat - Customer Case Study

Domomat, a €15 million DIY and electrical equipment retailer, was facing challenges with limited payment options that risked losing sales. Their credit card method had low ceilings for large B2B baskets, while traditional bank transfers caused delivery delays. Additionally, they lacked a scalable way to offer payment terms, which their professional customers expected. To solve this, they chose to integrate Fintecture's payment solutions, including Immediate Transfer and a Buy Now Pay Later service.

By implementing Fintecture's solutions, Domomat automated and secured its payment process. The Immediate Transfer sped up checkout, while the Buy Now Pay Later option allowed business customers to independently secure 30-day credit. This led to a measurable impact, including a 16% increase in new business customers and a 17% rise in transfer volumes within just a few months. Fintecture's tools helped Domomat improve conversion, build customer loyalty, and delegate the management of credit and collections.

Domomat

Jean Dumetz

E-commerce Manager