Case Study: UNIQA achieves 70% faster sales cycles with FintechOS

Uniqua - Customer Case Study

UNIQA, one of the leading insurance groups in Austria and Central and Eastern Europe, needed to overcome slow, paper-based quote & bind and underwriting processes that were limiting growth and customer experience. The company wanted to modernize its main insurance lines and create more efficient digital workflows for agents and brokers. FintechOS provided the Northstar platform to support this transformation.

Using FintechOS Northstar, UNIQA digitized and automated its quote & bind and underwriting processes, integrating them with agent and broker channels for a fully paperless omnichannel workflow. The solution delivered real-time validation, automated decisions and approvals, OCR-enabled document handling, and faster commission processing, resulting in a 70% reduction in sales cycle duration and processing times.

Uniqua

Lidia Dragan

Underwriting Director