Case Study: Passport achieves payments-powered growth with Finix

Passport + Finix for Payments Powered Growth

Passport, a Charlotte-based mobility infrastructure SaaS platform, turned to Finix after its existing payments setup was slowing growth and creating visibility issues. Because authorizations and settlements were routed through third-party gateways and processors brought in by customers, Passport struggled with reconciliation, support delays, and an inconsistent merchant experience.

Using Finix’s PayFac enablement technology, Worldpay certification, and onboarding dashboard, Passport consolidated its payments infrastructure without diverting engineering resources from its core product. With Finix, Passport gained automated reconciliation, settlement visibility, and faster merchant onboarding, helping drive 70% growth in its payment client portfolio, 20 million transactions processed in under two years, 1.5 million monthly transactions, and $12.5 million in monthly payments volume.

Passport

Kate Bothe

Passport