Case Study: Contractor Plus modernizes contractor payments with Finix

CharityStack processes $20M in annualized GMV with Finix

CharityStack, a field service management platform supporting over 57,000 contractors, faced significant challenges with its payment processing. Their growth was hindered by legacy providers that offered rigid risk models, a lack of transparent payout data, and poor customer support, leaving their contractors struggling to manage cash flow. This led them to seek a new partner, ultimately choosing the payments technology provider Finix to build a modern payment engine.

By implementing Finix's infrastructure, CharityStack launched an embedded payments solution called CharityStack Pay directly within its CRM. This provided contractors with seamless billing, the ability to accept various payment types, and faster access to funds. The results were substantial, including the total elimination of payment-related user complaints and the creation of a highly secure environment with minimal fraud. The partnership with Finix significantly increased merchant trust and positioned CharityStack as a preferred, specialized provider in its industry.

CharityStack