Case Study: Change streamlines corporate giving payouts with Finix

Change onboarded 10,000 nonprofits with Finix

Change, a company that helps businesses embed charitable giving into their product experiences, faced challenges with its payout infrastructure. Its previous provider required nonprofits to complete an externally branded onboarding process, which eroded trust when unexpected donations arrived. Change also needed a solution that could scale with rapid growth without becoming a constant engineering burden. They partnered with Finix to address these issues.

By implementing Finix's white-labeled payout infrastructure, Change embedded bank onboarding directly into its own application and customized statements to display its foundation's name. This built immediate trust with recipients. The results for Change included successfully onboarding and paying roughly 10,000 nonprofits, receiving rapid operational support for volume spikes, and eliminating payout-related customer support inquiries. Finix provided a scalable foundation that requires minimal maintenance, allowing Change to focus on platform expansion.

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