Case Study: Prosperity Home Mortgage, LLC doubles loan processing and boosts digital verification adoption from 5% to 50% with Finicity

Prosperity Home Mortgage Delivers Digital Mortgage Experiences with a Personal Touch

Prosperity Home Mortgage, LLC wanted to offer a digital-first mortgage experience without losing the personal touch of its face-to-face hybrid lending model. After prior digital verification efforts left nearly half of borrowers unable to use digital options, they selected Finicity for a secure, transparent, and fast-iterating asset and mortgage verification solution.

Finicity implemented a streamlined, flexible digital verification platform that fit Prosperity Home Mortgage, LLC’s hybrid workflow, boosting customers who link assets via Finicity from 5% to 50% and enabling the lender to process twice as many loans as before. Finicity’s adaptable verifications improved processing efficiency, supported varied lending scenarios, and helped modernize Prosperity’s customer experience while preserving in-person options.

Prosperity Home Mortgage, LLC

Justin Messer