Fini B2B Case Studies & Customer Successes

Fini empowers enterprises to effortlessly deploy headless AI agents capable of resolving 80%+ of support tickets with 97% accuracy in over 50 languages—all without writing a single line of code. Their journey began with a mission to transform customer support, inspired by their experience at Uber. Since launching in 2022, they've quickly grown, trusted by global enterprises to streamline operations, delight customers, and empower support teams. Backed by renowned investors including Y Combinator, Matrix Partners, and angels from Uber, Intercom, Softbank, McKinsey, and Twitter, Fini combines deep industry insights with cutting-edge technology. Partner with them and experience the power of AI-driven customer support firsthand.

Case Studies

Showing 5 Fini Customer Success Stories

search button

How Competing Priorities of Cost and Quality - When Column Tax Required Both, Fini was the Solution and its role in transforming industries

Column Tax logo

How We Scaled Support Excellence for DistroKid

DistroKid logo

Quality, Feedback, and Consistency - Path to 95%+ Accuracy

AI Agents in E-commerce Support Scaling Service Without Sacrificing Quality

Qogita logo

How Qogita Scaled E-commerce Support with 88% Ticket Resolution Using Fini

Qogita logo

No matching case studies