Case Study: a us-based door-to-door sales company reduces fraud and improves third-party verification with FingerprintJS

How one sales software company exceeded third-party verification standards

The US-based door-to-door sales company needed to enhance its third-party verification process to prevent sales representatives from committing fraud by enrolling non-consenting customers. To address this, the company required a highly accurate device identification solution to ensure that verification links were sent to legitimate customers, which led them to partner with FingerprintJS and implement the FingerprintJS Pro API.

FingerprintJS provided a solution with 99.5% accurate identification, particularly on mobile devices, by using specialized signals to drastically reduce false positives. This allowed the company to seamlessly replace its previous browser fingerprinting system. As a result, one major customer achieved a 94% reduction in fraudulent sales, greatly exceeding compliance standards without disrupting the legitimate customer experience.