Case Study: a SaaS edtech company reduces account sharing and adds $10M+ ARR with FingerprintJS

How a SaaS Edtech Company Solved Account Sharing

A SaaS educational technology company was struggling with significant unauthorized account sharing among its millions of student users. Their in-house solution for detecting this fraud was not accurate enough, causing them to risk disrupting legitimate customers. They turned to FingerprintJS and implemented its Pro API to solve this technical challenge.

Using FingerprintJS Pro's highly accurate browser fingerprinting, the company effectively identified shared accounts with a low false positive rate. This solution helped them recapture lost revenue, increasing their annual recurring revenue by over $10 million. FingerprintJS enabled them to achieve this growth while maintaining customer satisfaction and a stable level of cancellations.