Case Study: a grocery delivery service prevents credit card fraud with FingerprintJS Pro

How a grocery delivery service prevented credit card fraud with FingerprintJS Pro

a grocery delivery service company needed to prevent fraudulent purchases made with stolen credit cards on its platform. Their existing anti-fraud system was not accurate enough, allowing some fraud to go undetected and generating false positives that required lengthy manual reviews. They sought a solution from FingerprintJS to improve their identification accuracy without negatively impacting their legitimate users.

FingerprintJS implemented its Pro browser fingerprinting service, which provided 99.5% accurate visitor identification. This integration improved the accuracy of the company's fraud detection, allowing them to prevent stolen card purchases and significantly reduce false positives. As a result, FingerprintJS saved the internal fraud team time spent on manual reviews and enabled the company to simplify its previously complicated anti-fraud rulesets.