Case Study: Trade Alliance Group streamlines operations with Fingent’s Smart Product Ordering System, CRM, and member portal

Trade Alliance Group boosts billing efficiency by 20% with Fingent

The Trade Alliance Group (TAG), an Australian construction company, faced operational challenges from its manual, single-form portal system, which led to human errors, inaccurate quotes, and delayed follow-ups. To overcome this, they partnered with vendor Fingent to develop a comprehensive, holistic solution to manage their end-to-end operations.

Fingent addressed the challenge by creating three intuitive solutions: a smart product ordering system, a custom CRM, and a member portal. This streamlined TAG's internal processes and enabled seamless handling of larger transaction volumes. According to TAG's director, the cutting-edge solution implemented by Fingent increased the company's billing efficiency by 20%, representing a vast improvement over the older system.

Trade Alliance Group (tag)