Case Study: SCI LLC boosts driver engagement and efficiency with Fingent’s iOS and Android mobility app

SCI LLC boosts driver satisfaction 60% with Fingent

SCI LLC, a third-party administrator for transportation and logistics services, faced significant operational challenges. Their drivers were restricted to using a desktop-only web portal, which caused communication delays, administrative lags, and an inability to update real-time information. To overcome these roadblocks, SCI LLC partnered with vendor Fingent to develop an enterprise mobility solution.

Fingent implemented a mobile application for both iOS and Android that replicated the driver web portal. This solution provided mobile accessibility for real-time updates, document management via phone cameras, and improved vehicle management. The results were a 60% boost in employee satisfaction, a 20% increase in driver registrations, and significantly improved interaction with over 10,000 drivers, which freed up staff time and streamlined processes.

SCI LLC