Case Study: LEGO Group boosts access to LEGO instructions with Fingent’s iPad app

LEGO Group boosts iPad access to 100% of LEGO set instructions with Fingent

The LEGO Group, a leading plastic toy manufacturer, faced the challenge of providing enthusiasts with easy access to instruction manuals for older LEGO sets, as physical copies were often unavailable. This lack of a proper data repository created a suboptimal user experience. To combat this and enhance engagement, LEGO partnered with vendor Fingent to develop an iPad application.

Fingent developed an iPad app that syncs with the client's website, creating a centralized repository for all LEGO set instructions. The solution allows users to search, view, download, and save instructions for offline access. Fingent's app significantly enhanced the user experience, improved customer satisfaction, and expanded the client's reach among tech-savvy users by providing a streamlined platform for data sharing.

LEGO Group