Fingent
78 Case Studies
A Fingent Case Study
Bestmade Docks, a leading manufacturer of dock systems, faced challenges with customer engagement and operational efficiency. Their existing process lacked customer involvement in design, made visualization difficult, and featured a complex quote generation system. To address this, they partnered with vendor Fingent to develop a custom web application.
Fingent developed the Easy Dock Builder App, a web-based solution with 2D design capabilities. This application allowed customers to visually design and customize their docks, which also automated the quote generation process by calculating factors like style and shipping. The solution significantly enhanced customer satisfaction and collaboration for Bestmade Docks, while also reducing design-related errors and material wastage.