Case Study: a mid-sized transportation logistics company achieves faster invoicing with Fingent's OCR Invoice Automation and AI Ticket Time Extraction System

a mid-sized transportation logistics company boosts autoinvoicing from 40% to 70% with Fingent

The client, a mid-sized transportation logistics company, faced significant operational challenges due to its reliance on manual verification of handwritten delivery tickets for invoicing. This process, handled by vendor Fingent, consumed over 600 hours annually, created frequent errors, and delayed payments, with detention tickets accounting for 20% of daily orders.

Fingent implemented an OCR Invoice Automation and AI-powered Ticket Time Extraction System using Microsoft Azure Document Intelligence. This solution automated data capture and validation, achieving over 95% accuracy. The results for the client were substantial: autoinvoicing increased from 40% to 70%, manual interventions were reduced, and processing delays were cut, significantly accelerating invoice completion and payment timelines.