Case Study: a leading experiential marketing agency boosts productivity with Fingent's agentic AI assistant

a leading experiential marketing agency boosts sales productivity 3-5% with Fingent

The client, a leading experiential marketing agency, faced significant operational bottlenecks due to an inability to quickly access client information, project details, and inventory data across multiple systems. This hampered efficiency, delayed responsiveness, and caused the sales team to lose potential deals. Fingent implemented an enterprise-grade AI-powered operational assistant to address these challenges.

Fingent's solution utilized a retrieval-augmented generation (RAG) approach to create a unified conversational interface that orchestrated data access across the agency's CRM, project management, and inventory systems. The implementation resulted in a 70% reduction in routine information lookup, a 40% reduction in client report generation time, and a 3-5% increase in sales productivity, dramatically improving operational efficiency.