Case Study: Austin Health Emergency Department saves up to three full-time staff and boosts punctuality with Findmyshift

Austin Health Emergency Department - Customer Case Study

Austin Health’s Emergency Department in Melbourne — part of a major tertiary health provider with three hospitals, 980 beds and 5,000+ staff — faced rostering problems that were slowing operations and risking accuracy. Relying on spreadsheets with multiple people editing schedules meant duplicated work, no single source of truth, insecure records and no backups, a serious issue for a department handling over 68,000 admissions a year.

After a one-day migration of roughly 600 staff to Findmyshift in January 2011, rostering became centralized, faster and accessible on any device; staff accepted the system immediately. Pascal Gelperowicz reports the tool saved the equivalent of up to three full‑time roles (~AUD 100,000/year), improved on-time arrivals by about 25% through reminders, and made shift swaps and schedule management far simpler and more reliable.

Austin Health Emergency Department

Pascal Gelperowicz

Director of Training Emergency Medicine