Case Study: Western Wealth Communities cuts rental decisions to under 30 minutes with Findigs

Western Wealth Communities cuts rental decisions to under 30 minutes with Findigs

Western Wealth Communities, a multifamily owner-operator with 6,000 units, faced a slow and manual rental screening process. Their underwriting depended on human review, which took an average of 4.5 days and risked losing applicants to competitors. This bottleneck was a direct drag on their net operating income. To solve this challenge, they partnered with Findigs for automated rental application decisions.

By implementing Findigs, Western Wealth Communities automated income validation, ID verification, and fraud checks, removing the need for manual underwriting. The solution cut their decision time to under 30 minutes, with 42% of applicants processed after business hours. This created a 24/7 leasing operation. Furthermore, over a nine-month period across seven properties, Findigs helped them achieve a 22.8% decrease in evictions.

Western Wealth Communities