Case Study: RingCentral boosts pipeline quality and response rates with Findem

RingCentral relies on Findem to build a high caliber, diverse global workforce

RingCentral, a global cloud communications company, needed a better way to hire high-caliber talent across regions while supporting aggressive growth goals and DEI initiatives. The team struggled with slow, channel-by-channel recruiting, limited recruiter productivity, and difficulty building a diverse slate of qualified candidates, so they turned to Findem’s AI-powered talent platform.

Findem implemented a unified talent acquisition solution combining attribute-based search, multi-channel sourcing, candidate rediscovery, and automated outreach/nurture. The results included a 3x response rate versus in-mail, a 22% increase in pipeline quality, and 40% more interest from underrepresented groups, while also helping RingCentral improve recruiter efficiency and consolidate its talent tech stack.

RingCentral

Alvin Lam

Senior Vice President of Talent