Case Study: Yoma Bank expands mobile banking and wins market share with Finastra Fusion Digital and Fusion Essence

Yoma Bank gains 70,000 customers with Finastra

Yoma Bank, one of Myanmar's largest private banks, faced the challenge of bringing world-class banking services to a population where less than 20% held a bank account. With ambitious growth plans, the bank needed to replace manual processes and tap into the country's high smartphone penetration to serve the mass market effectively. To meet this challenge, Yoma Bank partnered with vendor Finastra.

Finastra implemented its Fusion Essence core banking system and Fusion Digital platform to provide a foundation for modern, mobile-first banking services. The results were significant, with the new mobile offering helping to onboard 70,000 new customers in just a few months. The solution enabled data-sharing across all branches, reassigned staff to customer-facing roles, and provided the open API tools needed for rapid innovation. Finastra's technology was a key ingredient in helping Yoma Bank win market share and establish a reputation as a pioneer in Myanmar's financial services sector.

Yoma Bank