Case Study: State Bank of India achieves tripled trade finance transactions and 95% faster processing with Finastra

A Finastra Case Study

Preview of the State Bank of India Case Study

State Bank of India Reinvents its Trade Finance Business for the Digital Age

State Bank of India, the country’s largest bank, set out to become a top‑10 digital bank and needed to modernize its trade finance operations—introducing digital services, SWIFT‑certified messaging, and consolidating disparate, manual trade processing across 25 countries. To achieve this, State Bank of India partnered with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to underpin the transformation.

Finastra implemented a centralized, automated trade processing hub using Fusion Trade Innovation and a corporate banking portal via Fusion Corporate Channels (both SWIFT‑compliant), working with Encore Theme to migrate 25 countries in 14 months. As a result, State Bank of India tripled trade finance transactions, cut average processing time by 95%, achieved a 3% uplift in overall trade finance business, and is targeting a 75–80% reduction in global trade labor costs, while improving customer experience and cross‑sell opportunities.


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State Bank of India

Shiv Kumar Bhasin

Chief Technology Officer


Finastra

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