Case Study: Norddeutsche Landesbank achieves lower costs and streamlined loan management with Finastra's Fusion Loan IQ

NORD/LB Delivers Top-Quality Lending Services at Lower Cost

Norddeutsche Landesbank (NORD/LB), one of Germany’s largest state-owned universal banks with over 6,000 employees and EUR 189 billion in assets, faced growing complexity and cost from a decentralized loan-management environment. Decades-old systems, nearly 60 downstream interfaces and extensive paper-based, manual processes were slowing response times and limiting operational agility, so NORD/LB selected Finastra’s Fusion Loan IQ to modernize and centralize its lending platform.

Finastra implemented Fusion Loan IQ as a single platform to consolidate lending processes, automate manual tasks and digitize customer communications. The change eliminated many third‑party software licenses, delivered measurable cost savings, and—within two weeks—began enabling faster, more accurate deal processing, real‑time customer updates and higher staff productivity, allowing NORD/LB to offer more efficient, consistent lending services.

Norddeutsche Landesbank

Philip Brand

Application Manager