Case Study: Horizon Bank achieves accurate, timely and efficient loan processing with Finastra's Fusion MortgagebotLOS

Horizon Bank Turns to Fusion MortgagebotLOS for Accurate, Timely and Efficient Loan Processing

Horizon Bank, a locally owned community bank based in Michigan City, Indiana with 20 originators and writing 200–260 mortgages a month, faced an inefficient, paper-based loan origination process that made compliance and timely service difficult — the bank estimated it would have to triple staff to keep up. To solve this, Horizon Bank selected Fusion MortgagebotLOS™ from Finastra (implemented in 2013) as a web‑based, SaaS loan origination system to replace its outdated processes.

Finastra’s Fusion MortgagebotLOS™ provided cloud access, interfaces to Horizon’s core and document systems, ImageFlow document uploads, real‑time compliance alerts (RESPA, QM/ATR, HPML, HOEPA) and loan validation checks. The solution improved accuracy and turnaround, reduced instances of investor kickbacks and late disclosures, enabled originators to work securely from anywhere without manual updates, and gave managers visibility to track violations and use system data to refine processes — allowing Horizon to continue producing 200–260 loans per month with its existing staff.

Horizon Bank

Joel Schaeffer

Mortgage Business Analyst