Case Study: Capital Bank of Jordan achieves 95% STP and rapid regional expansion with Finastra

Fueling international expansion with efficient corporate banking services

Capital Bank of Jordan, a leading regional bank operating in Jordan, Iraq and Saudi Arabia, needed to scale its corporate banking operations ahead of multiple acquisitions because legacy treasury and trade systems relied on manual, email-driven processes that delayed responses and raised costs. To create a scalable, digital corporate portal and integrate cash management, treasury, SWIFT messaging and archiving, Capital Bank of Jordan selected Finastra’s Trade Innovation and Corporate Channels, supported by Finastra Assure.

Finastra, working with implementation partner IBC Solutions, delivered Trade Innovation and Corporate Channels in under six months to automate transaction processing, enable SWIFT messaging and provide instant transaction visibility; the outcome was a 95% straight-through processing (STP) rate, 1,700 new corporate customers in one year, an 80% increase in digital channel usage, and strong financial gains (+61% net assets and +42% net operating income), demonstrating measurable improvements in efficiency and customer experience.

Capital Bank of Jordan

Jihad Matar

Head of Cash Management, Treasury & Investment Operations