Case Study: Farmers Bank of Willards achieves 10-minute loan approvals and streamlined lending with Finastra's Fusion LaserPro

Farmers Bank of Willards Drives Seamless Integration for an Improved Customer Experience

Farmers Bank of Willards, a community bank serving Delaware and Maryland since 1925, faced costly, time-consuming paper-based lending processes that slowed growth and customer service. To modernize and support increasing loan demand, the bank turned to Finastra and its lending and core platforms.

Finastra implemented Fusion LaserPro integrated with the bank’s Fusion Phoenix core to automate loan creation, validation and approvals, removing manual attorney workflows and cutting operational costs. The solution lets Farmers Bank of Willards assess, approve and issue small loans in under ten minutes, freed staff to expand lending capacity and reinvest savings into digital services—delivering measurable speed and efficiency gains.

Farmers Bank of Willards

Matthew Davis

Loan Officer