Case Study: Cyprus Credit Union achieves 40% loan-pipeline growth and major efficiency gains with Finastra solutions

Cyprus Credit Union Gives Business a Boost with Easy, Integrated Lending Services

Cyprus Credit Union, a not‑for‑profit cooperative serving more than 105,000 members with approximately $854 million in assets, wanted to launch and scale mortgage and commercial lending but lacked an end‑to‑end underwriting platform. Manual processes, Word/Excel templates and whiteboard tracking hampered growth, audit readiness and entry into SBA lending, so Cyprus selected Finastra and its lending products—Fusion MortgagebotLOS, Fusion MortgagebotPOS and Total Lending Commercial – Complete—to fill the gap.

Working with Finastra, Cyprus implemented an integrated POS→LOS mortgage solution, paperless document management, mobile application capability and automated commercial workflows (Credit Manager, Financial Analyzer and tickler systems). The deployment enabled tangible gains: 800+ mortgage closings in 2016, mortgage growth of 28% in 2017, up to 40% more loans in the commercial pipeline, commercial volume exceeding $37M (+20%), audit‑preparation time cut to one quarter (saving >500 staff hours) and a recent NCUA audit with no remediation—all credited to Finastra.

Cyprus Credit Union

Bennion Gardner

Business Services Manager