Case Study: Bank of China achieves global payments unification and cost savings with Finastra's Global Payment Services Hub

Bank of China - Customer Case Study

Bank of China, one of China’s largest and most international banks, faced fragmented payment systems across its global network—multiple country-specific platforms that drove high maintenance costs, limited information sharing and constrained growth of its RMB business. To address this, the bank partnered with Finastra and built a Global Unified Payment Platform using Finastra’s global payment services hub as the backbone.

Finastra’s hub, integrated with the bank’s landscape via an integration layer, enabled a single payments channel that centralized payment data, standardized processes and connected local clearing systems. The rollout reached 40 branches across 26 countries in about three years, delivered straight‑through processing rates above 97% in key hubs, drove double‑digit commission growth (Sydney +27.96%, Tokyo +25.02% year‑on‑year for 2014), reduced costs and earned Bank of China a 2016 Celent Model Bank award.

Bank of China