Case Study: Banco Popular achieves at least 25% cost savings and streamlined commercial lending with Finastra's Fusion Loan IQ

Banco Popular Consolidates and Transforms Commercial Lending

Banco Popular, the leading bank in Puerto Rico, faced fragmented commercial lending operations spread across 17 disparate systems, with more than 100 staff managing back‑office processes and growing regulatory pressure that made efficiency and control difficult. To address this, the bank selected Finastra and its Fusion Loan IQ platform as the strategic foundation for modernizing lending operations.

Finastra implemented a consolidation program to reduce the application estate from 17 to five, standardizing workflows on Fusion Loan IQ and other unified Finastra solutions. The change delivered more accurate data, streamlined processing and greater operational insight—driving expected cost savings of at least 25%—and improved agility to respond to regulatory changes and better serve customers.

Banco Popular

Francisco Maldonado Morales

Senior Vice President Commercial Loans Operations