Case Study: AYA Bank achieves omni-channel transformation and accelerated growth with Finastra

AYA Bank Opens New Avenues of Growth with Cutting-Edge Omni-Channel Services

AYA Bank, a full-service universal bank in Myanmar serving about 1.4 million customers across 234 branches, was rapidly outgrowing its legacy systems as customer numbers and digital usage surged. To modernize and deliver an omni-channel experience, AYA Bank selected Finastra, deploying Fusion Essence as its centralized core along with Fusion Digital, Fusion Corporate Channels, Fusion Trade Innovation, Fusion Treasury and Fusion Risk.

Finastra’s integrated platform unified AYA Bank’s processes and channels, enabling faster, more efficient in-branch, online and mobile services, strengthened treasury and risk capabilities, and quicker time-to-market for new products. The implementation helped AYA Bank scale to handle rising volumes and support continued growth—contributing to its expansion into a c.$4 billion institution while improving operational efficiency and customer reach.

AYA Bank

Moo Sun

Chief Operating Officer