Case Study: Decorah Bank & Trust optimizes LaserPro lending capabilities and boosts efficiency with Finastra Strategic Engagement

Decorah Bank & Trust Co. leverages strategic engagement to optimize its Finastra services

Decorah Bank & Trust relied on the LaserPro Lending engine to produce compliant personal and commercial loan documentation but, as it grew in northeast Iowa, needed to ensure it was leveraging LaserPro’s full capabilities to drive higher volume in a scalable, efficient way. To address this challenge the bank engaged Finastra’s Strategic Engagement support services.

Finastra delivered Strategic Engagement—covering implementation, training, case management and a Product Optimization Review—which helped fine‑tune LaserPro for Decorah Bank & Trust, complete a Product Optimization Review, and ready the bank to scale volume. The program improved operational efficiency, provided rapid case resolution (often the same day), and reduced compliance risk and total cost of ownership, according to the bank and Finastra.

Decorah Bank & Trust

Sara Thomas

Chief Banking Officer & EVP