Case Study: The Crane Resort achieves faster reporting and modernised finance with FinanSys SunSystems upgrade

How Gold Channel Partner, FinanSys, led the upgrade for one of Barbados’ leading luxury resorts

The Crane Resort, Barbados’ oldest continuously operating luxury resort, was running SunSystems Version 4 and faced growing compatibility issues with other applications, heavy reliance on older Excel workflows, and a need to improve reporting efficiency. The Crane selected FinanSys to lead an upgrade to SunSystems 6.3 to modernize their finance platform and ensure business continuity.

FinanSys planned and executed the SunSystems 6.3 upgrade, providing consultancy and training throughout the project. The new system delivered a modern, more intuitive UI, resolved previous compatibility problems, enabled stronger integrations, and introduced Q&A reporting that “saved a lot of time,” while automating processes to remove much laborious work—outcomes The Crane attributes directly to FinanSys’ approach and support.

The Crane

Kelly-Ann Cyrus

Hotel Controller