Case Study: Venture Technologies achieves end-to-end visibility and predictable service delivery with FinancialForce PSA

Venture Technologies - Customer Case Study

Venture Technologies, a Denver-based IT solutions provider specializing in Cisco, EMC and VMware, faced scaling limits from an in-house custom solution and spreadsheets that left them with poor revenue predictability, no pipeline visibility, irregular customer communications and difficulty forecasting resource utilization. To address these issues, Venture Technologies implemented FinancialForce PSA (with integrated FinancialForce ERP, Accounting and CRM) as their single point of customer record.

FinancialForce delivered end-to-end visibility from opportunity to invoicing, linking services into the sales cycle, centralizing project documentation for project managers and giving the team a “crystal ball” for resource availability. As a result of FinancialForce, Venture now predicts product and service delivery to keep schedules on track, produces more accurate billings through tight finance integration, and achieves highly predictable utilization (maintaining about an 80% utilization rate) while preserving margins through built-in change-order and cost-tracking capabilities.

Venture Technologies

Kim Ware

EVP Professional Services